Returned products must be: - In their original state (new, never used) - In their original packaging - Accompanied by the purchase receipt - Accompanied by a reason for the return In the event that a delivered product does not comply with your order or is defective upon receipt, you have the option to exchange your product or request a reimbursement for any product purchased at within fourteen calendar days following the delivery date. The person that receives the gift may also exchange it with the included receipt. When placing your order, you additionally have the option to add a personalized note. They are accompanied by a certificate of authenticity and an receipt that does not list the price. Please, note the Covid situation adds an extra time of 3 weeks to any shipment to the USA.Īll our products are delivered in cloth bags and individual boxes. Moreover, ostrich leather adds an extra times of 3 weeks for shipments to the USA. These leathers can not be delivered by Camille Fournet out of the European Union, the USA, Hong Kong and the Switzerland. Precious leathers such as alligator, python and lizard are subject to specific treatment by international customs, according to CITES regulation. To learn more about our shipping policy, please check out our Sales terms and conditions. You can retrieve your products in our boutique at 5 rue Cambon, Paris 1st Arrondissement. Shipping times vary depending on the destination and type of product. Contact our customer service team for further information.Ĭamille Fournet delivers all throughout the world, except to Japan and China. To avoid its premature aging: Avoid light, water, humidity, solvents and heat Store the article in a cloth pouch while it is not being used If, in spite of these efforts, your article has come into contact with water, alcohol or oil-based materials, delicately pat it with a soft cloth to absorb the liquid. We suggest storing your piece each evening in a place that is not exposed to humidity, light, or any source of heat. It is recommended that you follow a few general precautions in order to sustain your Camille Fournet’s natural appearance over time.
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